The European Consumer Centre’s Network.
Link to The Competition and Consumer Authority. www.forbrug.dk.

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Appendix 3

– Contact details for ECCs

AUSTRIA

EUROPEAN CONSUMER CENTRE AUSTRIA
EUROPÄISCHES VERBRAUCHER- ZENTRUM
Mariahilfer Straße 81
1060 Wien
Tel: + 43/1 588 77 0 (general line) and
Europe-Hotline 0810 - 810 225
(only available in Austria)
Fax: + 43/1 588 77 71
info@europakonsument.at

www.europakonsument.at

BELGIUM

EUROPEAN CONSUMER CENTRE BELGIUM
EUROPEES CENTRUM VOOR DE CONSUMENT CENTRE EUROPEEN DES CONSOMMATEURS
Hollandstraat 13 / rue de Hollande 13
1060 Brussel/Bruxelles
Tel: +32/2 542 33 46 (NL)/ +32/2 542 33 89 (FR)
Fax: +32/2 542 32 43
info@eccbelgium.be
www.eccbelgium.be

BULGARIA

EUROPEAN CONSUMER CENTRE BULGARIA
Bacho Kiro street No14
Bg-1000 Sofia
Tel: +359/ 298 676 72
Fax: +359/ 298 755 08
ecc.bulgaria@kzp.bg

http://ecc.kzp.bg
/

CYPRUS

EUROPEAN CONSUMER CENTRE CYPRUS
c/o Competition and Consumers Protection Service
(CCPS), Ministry of Commerce, Industry and Tourism
6, Andreas Araouzos
1421 Nicosia
Tel: +357/2286 7100
Fax: +357/22 375120
ecccyprus@mcit.gov.cy
www.ecccyprus.org

CZECH REPUBLIC

EUROPEAN CONSUMER CENTRE CZECH REPUBLIC
EVROPSKÉ SPOTŘEBITELSKÉ
CENTRUM Štěpánská 15 120 00 Prague
Tel: +420/296 366 155
esc@coi.cz

www.coi.cz www.coi.cz/esc

DENMARK

EUROPEAN CONSUMER CENTRE DENMARK
FORBRUGER EUROPA Amagerfaelledvej 56
DK-2300 Copenhagen S
Tel: +45/32 66 90 00
Fax: +45/32 66 91 00
info@forbrugereuropa.dk
www.forbrugereuropa.dk

ESTONIA

EUROPEAN CONSUMER CENTRE ESTONIA
EUROOPA LIIDU TARBIJA NÕUSTAMISKESKUS
Rahukohtu 2
10130 Tallinn
Tel: +372/6201 708 and +372/6201 736
Fax: +372/6201 701
consumer@consumer.ee

www.consumer.ee

FINLAND

EUROPEAN CONSUMER CENTRE FINLAND
EUROOPAN KULUTTAJAKESKUS Haapaniemenkatu 4, BOX 5
00531 Helsinki
Tel: +358 10 19 46 76
Fax: +358/9 8764 398
ekk@kuluttajavirasto.fi
www.ecc.fi

FRANCE

EUROPEAN CONSUMER CENTRE FRANCE
CENTRE EUROPEEN DES CONSOMMATEURS FRANCE
c/o Centre Européen de la Consommation (CEC)
Bahnhofsplatz 3
D-77694 Kehl
Tel: +49/78 51 991 48 0 and 0820/200 999
(only accessible from France)
Fax: +49/78 51 991 48 11
info@euroinfo-kehl.eu

www.euroinfo-kehl.eu

GERMANY

EUROPEAN CONSUMER CENTRE GERMANY
EUROPÄISCHES VERBRAUCHER- ZENTRUM DEUTSCHLAND
c/o Zentrum für Europäischen Verbraucherschutz (ZEV) Bahnhofsplatz 3
D-77694 Kehl
Tel: +49/7851 991 48 0
Fax: +49/7851 991 48 11
info@euroinfo-kehl.eu

www.euroinfo-kehl.eu

Adress 2: Kiel Office
Andreas-Gayk-Straße 15
D-24103 Kiel
Tel: +49/431 590 99 50
Fax: +49/431 590 99 77
evz@evz.de

www.evz.de

GREECE

EUROPEAN CONSUMER CENTRE GREECE
ECC Greece is currently not operating.

HUNGARY

EUROPEAN CONSUMER CENTRE HUNGARY
EURÓPAI FOGYASZTÓI KÖZPONT József körút 6
1088 Budapest
Tel: +36/ 1 459 4832
Fax: +36/1 210 2538
info@magyarefk.hu

www.magyarefk.hu

ICELAND

EUROPEAN CONSUMER CENTRE ICELAND
EVRÓPSKA NEYTENDAAÐSTOÐIN
ENA – ECC ICELAND
Hverfisgötu 105
101 Reykjavik
Tel: +354/ 545 1200
ena@ena.is
www.ena.is

IRELAND

EUROPEAN CONSUMER CENTRE IRELAND
MACRO Centre
1 Green Street
Dublin 7
Tel: +353/1 879 76 20
Fax: +353/1 873 43 28
info@eccireland.ie

www.eccireland.ie

ITALY

EUROPEAN CONSUMER CENTRE ITALY
CENTRO EUROPEO CONSUMATORI
Via Francesco Gentile 135
00173 Roma
Tel: +39/06 442 38 090
Fax: +39/06 455 50 558
info@ecc-netitalia.it

www.ecc-netitalia.it

LATVIA

EUROPEAN CONSUMER CENTRE LATVIA
EIROPAS PATĒRĒTĀJU INFORMĒŠANAS CENTRS
Kr. Valdemara Street 157-228
1013 Riga
Tel: +371/738 8625
Fax: +371/738 8625
info@ecclatvia.lv
www.ecclatvia.lv

LITHUANIA

EUROPEAN CONSUMER CENTRE LITHUANIA
EUROPOS VARTOTOJU CENTRAS Odminių g. 12
LT 03224 Vilnius
Tel: +370/5/2650368
Fax: +370/5/2623123
info@ecc.lt
www.ecc.lt

LUXEMBOURG

EUROPEAN CONSUMER CENTRE LUXEMBOURG
CENTRE EUROPEEN DES CONSOMMATEURS-GIE LUXEMBOURG
55 rue des Bruyères
L-1274 Howald
Tel: +352 26 84 641
Fax: +352 26 84 57 61
info@cecluxembourg.lu
www.cecluxembourg.lu

MALTA

EUROPEAN CONSUMER CENTRE MALTA
47A, South Street
Valletta, Malta
Tel: +356 21 22 19 01
Fax: +356 21 22 19 02
ecc.malta@gov.mt
www.eccnetmalta.gov.mt

THE NETHERLANDS

EUROPEAN CONSUMER CENTRE NETHERLANDS
EUROPEES CONSUMENTEN CENTRUM
P.O. Box 487
3500 AL Utrecht, the Netherlands
Tel: +31/(0) 30 232 64 40
Fax: +31/(0)30 234 2727
info@eccnl.eu
www.eccnl.eu

NORWAY

EUROPEAN CONSUMER CENTRE NORWAY
FORBRUKER EUROPA
P.O. Box 4594 Nydalen
0404 Oslo
Tel: +47 23 400 500
Fax: +47 23 400 501
post@forbrukereuropa.no

www.forbrukereuropa.no

POLAND

EUROPEAN CONSUMER CENTRE POLAND
EUROPEJSKIE CENTRUM KONSUMENCKIE
Plac Powstaųców Warszawy 1
00 950 Warsaw
Tel: +48/22 55 60 118
Fax: +48/22 55 60 359
info@konsument.gov.pl

www.konsument.gov.pl

PORTUGAL

EUROPEAN CONSUMER CENTRE PORTUGAL
CENTRO EUROPEU DO CONSUMIDOR
Praça Duque de Saldanha, 31-1°
1069-013 Lisbon
Tel: +351/21 356 47 50
Fax: +351/21 356 47 19
euroconsumo@dg.consumidor.pt
http://cec.consumidor.pt

ROMANIA

EUROPEAN CONSUMER CENTRE ROMANIA
CENTRUL EUROPEAN AL CONSUMATORILOR ROMANIA
Bd. Nicolae Balcescu nr. 32-34, etaj 4, cam. 16
Sector 1, Bucharest,
RO-010055
Tel: + 40/ 21 3157149
Fax: + 40/ 21 3157149 / + 40/ 21 3110242
office@eccromania.ro
www.eccromania.ro

SLOVAKIA

EUROPEAN CONSUMER CENTRE SLOVAKIA
EURÓPSKE SPOTREBITEL’SKÉ CENTRUM
Mierová 19
827 15 Bratislava
Tel: 00421/2 4854 2019
Fax: 00421/2 4854 1627
ecc@economy.gov.sk

www.economy.gov.sk/ecc

SLOVENIA

EUROPEAN CONSUMER CENTRE SLOVENIA
EVROPSKI POTROŠNIŠKI CENTER 1000 Ljubljana
Frankopanska 5
Tel: +386 1 432 30 35
Fax: +386 1 433 33 71
epc@epc.si
www.epc.si

SPAIN

EUROPEAN CONSUMER CENTRE SPAIN
CENTRO EUROPEO DEL CONSUMIDOR EN ESPAÑA
Principe de Vergara 54
28006 Madrid
Tel: +34/ 91 822 45 55
Fax: +34/ 91 822 45 62
cec@consumo-inc.es

http://cec.consumo-inc.es

SWEDEN

EUROPEAN CONSUMER CENTRE SWEDEN
KONSUMENT EUROPA
Tage Erlandergatan 8A
Box 48
652 20 Karlstad
Tel: +46/54 - 19 41 50
Fax: +46/54 - 19 41 59
info@konsumenteuropa.se
www.konsumenteuropa.se

UNITED KINGDOM

EUROPEAN CONSUMER CENTRE UK
1 Sylvan Court, Sylvan Way,
Southfields Business Park
BASILDON Essex UK SS15 6TH
Tel: +44 (0)8456 04 05 03
Fax: +44 (0)8456 08 96 00
ecc@tsi.org.uk

www.ukecc.net

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– STATE OF THE e-UNION" as chapter 11 of 8.
– STATE OF THE e-UNION" as the preface.

This page forms part of the publication "ONLINE CROSS-BORDER MYSTERY SHOPPING – STATE OF THE e-UNION" as appendix 3.
Version no. 1.0, 2011-08-31
© The Competition and Consumer Authority